FAQ/Practical info

General information

How do I get in touch with the organization?

During the event, you will find the Organization Office in K.101.

Navingo BV
Jan van Galenstraat 56
3115 JG Schiedam
The Netherlands
E. info@navingo.com
T. +31(0)10 209 2600

If you have any questions about your exhibition participation, please contact us at service@offshore-energy.biz.

Who organizes Offshore Energy Exhibition and Conference?

Offshore Energy is organized by Navingo BV.

We connect the maritime and offshore world for sustainable solutions.
Our environment is changing. Therefore our industry is increasingly working on developing and implementing sustainable solutions to meet the necessities of an important transition. We believe that by bringing together the right ideas, information and people, we can facilitate and contribute to this process.

Connect
We see it as our shared responsibility to facilitate innovation. According to us this happens when ideas, information and the right people connect. Therefore we offer a wide range of sustainable media solutions to help reach your goals.

Maritime & Offshore
The maritime and offshore world is dynamic and diverse. We depend on it every day and it is at the foundation of our lives; from transporting our products around the world to providing our energy needs. We, as media professionals, want to be a part of this important industry and contribute to the growth and development of its sustainable future.

Sustainable solutions
Witnessing the transition from fossil to renewable energy, the word ‘sustainable’ to us means two things. First, having a sound case for continuing good business and second, aligning that business case with social and environmental criteria.

Where is the nearest airport?

Amsterdam Airport Schiphol is located a mere 15 minutes from RAI Amsterdam whether you travel by car, train, taxi or bus. The Amsterdam Airport Schiphol website provides information including: up-to-the-minute flight information, connecting transport facilities to RAI Amsterdam and business facilities.

Is there an age limit to visit the event?

No one under the age of 15 will be able to attend Offshore Energy unless they have obtained the prior written consent of the organizers. Such written consent can be overruled by the event locations policy. Visitors are advised to check current admission regulations with the relevant event location.

You can find all the information in our Admission policy | OEEC.

Where are the smoking areas?

Infront of the entrances to RAI Amsterdam you will find smoking columns for both exhibitors and visitors. There is no smoking area inside the premises.

As a result of the European tobacco legislation, RAI Amsterdam has been smoke-free since July 1st 2008. The smoking ban applies to all RAI buildings, including the catering locations and garages. Smoking is also not permitted during set-up or breakdown.

For the convenience of smokers, RAI has arranged smoking areas in several outdoor locations. Outside the entrances you will find smoking columns for exhibitors and visitors.

We would like to point out that the government imposes penalties on people and companies that do not abide by the legislation. As RAI will be liable in case of violations, we will pass on any fines to the companies or individuals involved. To avoid having to resort to such measures, we will actively ensure that the law is upheld. We count on the kind cooperation of all our guests.

Am I allowed to smoke in RAI Amsterdam?

No. As a result of the European tobacco legislation, RAI Amsterdam has been smoke-free since July 1st 2008. The smoking ban applies to all RAI buildings, including the catering locations and garages. Smoking is also not permitted during set-up or breakdown.

For the convenience of smokers, RAI has arranged smoking areas in several outdoor locations. Outside the entrances you will find smoking columns for exhibitors and visitors.

We would like to point out that the government imposes penalties on people and companies that do not abide by the legislation. As RAI will be liable in case of violations, we will pass on any fines to the companies or individuals involved. To avoid having to resort to such measures, we will actively ensure that the law is upheld. We count on the kind cooperation of all our guests.

Is there a business center at RAI Amsterdam where I can copy, print and use office supplies?

Yes, the RAI Business Centre is located in the passage of the RAI Elicium, level -1. The business centre offers exhibitors a wide range of services such as:

  • Document printing & copying
  • Large format prints
  • Scanning
  • Laminating
  • Document binding
  • Graphic design
  • Office & IT-products

Hours of operation:
Monday to Friday: 8:30 till 17:00 hrs
Weekends are depending on the event

Contact:
E-mail: businesscentre-RAI@canon-bs.nl
Phone: +31 20 549 16 02

Is there an ATM machine at RAI Amsterdam?

Yes. An ATM can be found at two entrances of RAI Amsterdam; entrance D and entrance K.
Entrance K is the main entrance for Offshore Energy Exhibition & Conference.

Where is the cloakroom located? / Where can I leave my coat?

The cloakrooms are located at Entrance K and Entrance L of RAI Amsterdam. They are opened during event days, but not during (de)construction days.

Entrance K is the main entrance for Offshore Energy Exhibition & Conference.

Where is the RAI Exhibitor Services Desk?

The Exhibitor Services Desk is located at Entrance K, the main entrance of Offshore Energy Exhibition & Conference.

At this triangular white desk you will be welcomed by RAI Exhibitor Services staff, who can help you with all your inquiries regarding facilities provided by RAI, such as electricity or catering.

If you would like to speak to the event organization, please ask the RAI personnel at the Exhibitor Services Desk.

Are the exhibition halls wheelchair accessible?

Yes. RAI Amsterdam is accessible for people using a wheelchair. The aisles at the show floor are spacious (3 meters width) and the surface is flat. Elevators and disability toilets are available.

Are there special parking spaces for less able bodied / handicapped?

Yes, there are several spaces parking reserved for the less able bodied. On the map below these parking spaces are mentioned.

Which restaurants are located at the event venue?

RAI Amsterdam has five permanent restaurants:

  • THE ROAST ROOM
  • Grand Café
  • First Floor Restaurant
  • Holland Restaurant
  • Café Amsterdam

THE ROAST ROOM is open daily from 09:00 hrs. The opening hours of the other restaurants are flexible and depend on the events and conferences taking place.

Alongside the restaurants there are several other food & beverage concepts available throughout the building and on the exhibition floor during Offshore Energy Exhibition & Conference.

Where are the toilets located?

The toilets are located at:

  • Registration area, Entrance K
  • Top left corner of Hall 1
  • Top right corner of Hall 3

Are there lockers available?

There are no lockers available during Offshore Energy Exhibition & Conference. You can leave your belongings, free of charge, in the cloakrooms located in the entrance areas. The cloakrooms are opened during event days.

Where is the nearest hospital?

The nearest hospital is:

VU University Medical Centre
De Boelelaan 1117
1081 HV Amsterdam
+31 (0)20 44 44444

Google maps VU University Medical Centre

Amsterdam UMC Medical Centre Website

 

How do I get to the venue using public transport?

  • By train:
    RAI Amsterdam has its own train station, with very good connections to Amsterdam Schiphol Airport. From Amsterdam RAI train station, it’s only an 8-minute walk to the event venue. For tickets please visit www.ns.nl or look for the service desk or vending machines at your train station. For timetables please visit www.ns.nlwww.9292.nl or download the 9292 app.
  • By subway:
    If you are staying in Amsterdam, the subway might be a better option for you. From Central Station or the city centre it is only a 5 to 10 minute subway ride to the event venue (Station RAI). For more detailed information please visit www.gvb.nlwww.9292.nl or download the 9292 app.

Is there a room available for breastfeeding?

Yes, the baby care lounge is located at level -1 of the Elicium building and can be accessed through Entrance K, the main entrance of Offshore Energy Exhibition & Conference, or via Entrance D. Access to the baby care lounge is controlled by a key system and the room can be locked from the inside by means of a cylinder lock. The key is available from Reception D on the ground floor of the Elicium and must be returned after use.

The baby care lounge is equipped with three comfortable chairs, a baby changing bench with two cushions, a playpen, a refrigerator and a sink with hot and cold water.

Is there a prayer room available?

Yes, the prayer room is located at level -1 of the Elicium building and can be accessed through Entrance K, the main entrance of Offshore Energy Exhibition & Conference, or via Entrance D.

The prayer room has a washroom and two private cubicles where people of all faiths can pray or meditate in a peaceful environment. The two private cubicles for prayer/meditation can be locked from the inside.

Where is the First-Aid station?

During Offshore Energy Exhibition & Conference 2022, the first aid post can be accessed through exhibition hall 2, the post is located across from Café Amsterdam.

In case of an emergency, please call the RAI’s emergency telephone number: +31 (0)20 5491234, or contact someone from the event organization at the Organization Office in hall 1 or at K101 in entrance K.

My vehicle is taller than 1.90m, where do I park?

Please follow the instructions of the RAI Traffic Management staff onsite or refer to Parking – Lorry Parking in the RAI webshop for more information and rates.

The RAI webshop can be reached through our Exhibitors Portal.


Description as on the RAI webshop

  • Vehicles up to 1.90 m can park in all our garages.
  • Vehicles up to 2.70 m can park in garage P4.

Full-service Exhibitors – Parking permits

Exhibitors that have booked their stand with a Full Service package will receive 2 parking permits for the duration of the event.
These permits can be picked up at the RAI Exhibitor Services Desk in Entrance K on build-up or show days. Each parking permit is valid for two days during the exhibition. These permits function as exit tickets, and you will need them to leave the car park. Keep the parking tickets safe, as they will allow you unlimited access to the car.

Space-only Exhibitors/Particitpants of pavilion – Parking permits

Exhibitors that have booked space-only participation or participants of pavilion do not receive parking permits.
Permits can be ordered in the RAI webshop.

If you feel you will need more permits in advance, please go to the RAI webshop. On site you may order more
parking permits at the registration desk (limited availability).

What is the height restriction of the parking garages?

The maximum height of the P1/P2/P3/P7 garages is 1.90 meter, the maximum height of the P4 garage is 2.70 meter.

  • Vehicles up to 1.90 m can park in all our garages.
  • Vehicles up to 2.70 m can park in garage P4.


Full-service Exhibitors – Parking permits

Exhibitors that have booked their stand with a Full Service package will receive 2 parking permits for the duration of the event.
These permits can be picked up at the RAI Exhibitor Services Desk in Entrance K on build-up or show days. Each parking permit is valid for two days during the exhibition. These permits function as exit tickets, and you will need them to leave the car park. Keep the parking tickets safe, as they will allow you unlimited access to the car.

Space-only Exhibitors/Particitpants of pavilion – Parking permits

Exhibitors that have booked space-only participation or participants of pavilion do not receive parking permits.
Permits can be ordered in the RAI webshop.

If you feel you will need more permits in advance, please go to the RAI webshop. On site you may order more
parking permits at the registration desk (limited availability).

What are the opening hours of the parking garages?

The opening hours of the RAI parking garages are from 06:00 to 24:00 hrs.


Full-service Exhibitors – Parking permits 

Exhibitors that have booked their stand with a Full Service package will receive 2 parking permits for the duration of the event.
These permits can be picked up at the RAI Exhibitor Services Desk in Entrance K on build-up or show days. Each parking permit is valid for two days during the exhibition. These permits function as exit tickets, and you will need them to leave the car park. Keep the parking tickets safe, as they will allow you unlimited access to the car.

Space-only Exhibitors/Particitpants of pavilion – Parking permits

Exhibitors that have booked space-only participation or participants of pavilion do not receive parking permits.
Permits can be ordered in the RAI webshop.

If you feel you will need more permits in advance, please go to the RAI webshop. On site you may order more
parking permits at the registration desk (limited availability).

Is there a charging station for my electric car in the parking garage?

There are twenty charging points for electric cars in the P1 and P4 garage. Charging costs € 0.56 per kW plus the parking fee. Please note that charging points cannot be reserved.

Can I leave my car in the carpark overnight?

Yes you can, but please note that the opening hours of the RAI parking garages are from 06:00 to 24:00 hrs.


Full-service Exhibitors – Parking permits

Exhibitors that have booked their stand with a Full Service package will receive 2 parking permits for the duration of the event.
These permits can be picked up at the RAI Exhibitor Services Desk in Entrance K on build-up or show days. Each parking permit is valid for two days during the exhibition. These permits function as exit tickets, and you will need them to leave the car park. Keep the parking tickets safe, as they will allow you unlimited access to the car.

Space-only Exhibitors/Particitpants of pavilion – Parking permits

Exhibitors that have booked space-only participation or participants of pavilion do not receive parking permits.
Permits can be ordered in the RAI webshop.

If you feel you will need more permits in advance, please go to the RAI webshop. On site you may order more
parking permits at the registration desk (limited availability).

How much does it cost to park my car? How much does a parking ticket cost?

Details as on the RAI website

Parking costs

  • Passenger cars can park in all garages at the normal hourly rate. Exhibitors can purchase a parking ticket through our webshop.
  • Vehicles taller than 2.70 m and shorter than 6 m: € 80 including VAT per 24 hours.
  • Vehicles taller than 2.70 m and longer than 6 m: € 160 including VAT per 24 hours.

Questions? Contact RAI Traffic Management via parking@rai.nl.



Full-service Exhibitors – Parking permits

Exhibitors that have booked their stand with a Full Service package will receive 2 parking permits for the duration of the event.
These permits can be picked up at the RAI Exhibitor Services Desk in Entrance K on build-up or show days. Each parking permit is valid for two days during the exhibition. These permits function as exit tickets, and you will need them to leave the car park. Keep the parking tickets safe, as they will allow you unlimited access to the car.

Space-only Exhibitors/Particitpants of pavilion – Parking permits

Exhibitors that have booked space-only participation or participants of pavilion do not receive parking permits.
Permits can be ordered in the RAI webshop.

If you feel you will need more permits in advance, please go to the RAI webshop. On site you may order more
parking permits at the registration desk (limited availability).

How do I buy a parking ticket? / Where do I buy a parking ticket?

Full-service exhibitors

  • Full-service participants can pick up their parking permits at the RAI Exhibitors Service on Monday, Tuesday and Wednesday at Entrance K. Each parking permit is valid from two days before the first event day until one day after the event and can be used to leave the parking garage as often as required.
  • Please note that these permits act as exit tickets and you will need them to leave the car park, so please keep them safe as they will allow you unlimited access.
  • Please note that the two parking permits are not included when you are co-exhibiting.
  • Extra parking tickets can be purchased:
    – in the RAI webshop
    – at the vending machines in the parking garages
    – at the RAI Exhibitor Services desk in Entrance K

Space only exhibitors

  • Space only exhibitors do not have parking permits included in their participation package and therefore will not receive parking tickets at our Organization Office in exhibition hall 1.
  • Parking tickets can be purchased:
    – in the RAI webshop
    – at the vending machines in the parking garages
    – at the RAI Exhibitor Services desk in Entrance K

Pavilion participants

  • Please consult your pavilion host about the facilities included in your participation package.
  • (Extra) parking tickets can be purchased:
    – in the RAI webshop
    – at the vending machines in the parking garages
    – at the RAI Exhibitor Services desk in Entrance K

Where can I park my truck / lorry?

Vehicles taller than 1.90m will find suitable parking space available at the exhibition venue, RAI Amsterdam. Please see Parking – Lorry Parking in the RAI webshop for more information and rates.

The RAI webshop can be reached through our Exhibitors Portal.

Where can I park my car?

RAI Traffic Management provides parking facilities for organisers, exhibitors and visitors during events at RAI Amsterdam.

Parking at the RAI complex is easy and affordable. The multi-storey car park is easily accessible thanks to its location next to the A10 highway by Exit 9 (Amsterdam Rivierenbuurt) and has 4,000 parking spaces. During large-scale events, the outside areas also become available, which expands parking capacity to 5,000 parking spaces.

  • Easily accessible thanks to its location next to the A10 highway, please follow P-RAI 1-6
  • Mostly you park your car at a maximum of 200 metres from the entrance of your event
  • The parking garages are covered

In which halls do I find Offshore Energy?

Offshore Energy Conference & Exhibition takes place in exhibition hall 1 & 2.

Where is Offshore Energy located?

Offshore Energy Exhibition & Conference is located at:

RAI Amsterdam
Europaplein 24
1078 GZ Amsterdam
www.rai.nl

Where can I buy (extra) parking tickets?

  • Are you an exhibitor?
    You can order (extra) parking tickets in the RAI webshop, which you can access through our Exhibitors Portal. Onsite you can buy tickets at the vending machines in the car parks or visit the RAI Exhibitor Services desk at Entrance K to place your order.
  • Are you a visitor / delegate?
    Parking tickets are for sale at the vending machines in the car parks.

Is security provided during Offshore Energy Exhibtion and Conference?

Yes. The organization will provide appropriate security in order to ensure the safety of visitors and exhibitors. Offshore Energy Exhibition & Conference is not responsible for any loss, damage or theft during the exhibition. The organization advises exhibitors to consider private security, but please note only authorized surveillance via RAI Amsterdam is permitted.

Private security can be requested in the RAI webshop, accessible through our Exhibitors Portal.

Where is the Hospitality Crew Centre?

The RAI Hospitality Crew Centre is located in the parking complex for P1/P2/P3. If you need to deliver something to the HCC, you can access the complex at P6. Click here for a map.

The Hospitality Crew Centre can be reached by telephone +31 (0)549-2229 / +31 (0)20-5492329 or e-mail: hospitalitycrewcentre@rai.nl

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