FAQ/Practical info

The maximum height of the exhibition halls is 10 meters, but we advise you to contact us in case your building hight is higher than 5 meters. 

Please note:

• Stands located underneath the balconies have a maximum building height of 3 meters.

Please note that custom made stands (space only package) higher than 2.50 meters need to have a finished back of their stand so no wires or woodwork is visible. The preferred color of this finish is white.

If exhibitors (or their stand builders) ignore this rule, their stand will be finished by stand constructor  and any costs incurred will be recovered from the exhibitor.

• A few stand blocks have empty space in the middle, behind the stands. If possible, you may also store your packaging materials there. Please note that this storage is not meant for stand constructors and is unsupervised.
• If you prefer a storage unit within your full-service stand, you can opt for a lockable corner storage. The costs for a 1×1 meter corner storage is € 220,-. Order a corner storage with your application form in the Exhibitors Portal.
• For large and heavy equipment, our logistics partner DB Schenker offers storage before, during and after the event. To order storage room, please see the RAI webshop for more information about extra storage. To access the RAI webshop, please log into the Exhibitors Portal.

You can order forklift services from DB Schenker, our logistics partner. To order forklift services please log into the Exhibitors Portal.

You can bring your forklift to unload your truck outside the venue. Inside, forklifts are only allowed to be operated by DB Schenker, our logistics partner.

You can order forklift services from DB Schenker, our logistics partner. To order forklift services, please see the order form for DB Schenker in the RAI Webshop.

T: +31 (0)20 225 3974 / +31 (0)20 225 3948
E: fairs.amsterdam@dbschenker.com

Wednesday 26th November 2025
18.00 – 23.00 hours | Breakdown all stands

Thursday 27th November 2025
08.00 – 18.00 hours | Breakdown Space-Only Breakdown

Sunday 23 November 2025
08.00 – 23.00 hours | Space-Only Build-Up

Monday 24 November 2025
08.00 – 18.00 hours | Space-Only Build-Up
12.00 – 18.00 hours | Full-Service Build-Up

Tuesday 25 November 2025
07.30 – 09.00 hours | Final Stand Decorations, Exhibition Floor opened for Exhibitors only
10.00 – 18.00 hours | Exhibition Floor opened for visitors
18.00 – 19.00 hours | Exhibition Floor opened for Exhibitors only

Wednesday 26 November 2025
07.30 – 09.00 hours | Exhibition Floor opened for Exhibitors only
10.00 – 18.00 hours | Exhibition Floor opened for visitors
18.00 – 19.00 hours | Exhibition Floor opened for Exhibitors only
19.00 – 23.00 hours | Breakdown All stands

Thursday 27 November 2025
08.00 – 18.00 hours | Space-Only Breakdown

During construction and dismantling hours, it is mandatory for everyone to wear safety shoes and a helmet. The helmet must be worn whenever the red light in the hall is flashing.

If you plan to enter the exhibition halls on Sunday, November 23th, Monday, November 24th, or Thursday, November 27th, and do not have your own personal protective equipment, you can purchase or rent it either through the RAI webshop or at the Safety Shop located at Entrance K.

Hall 1 – three passageways:

• East side: door 1.1 – 3.80m (h) x 4.10m (w)
• East side: door 1.2 – 3.80m (h) x 4.10m (w)

Please contact our logistics partner DB Schenker to assist you with transporting (large) equipment, using a forklift or shipping your stand material to RAI Amsterdam.

Please see the order form for DB Schenker in our Exhibitors Portal.

More information will be announced shortly. For a map of the cargo doors at the venue, please click here.

To keep RAI Amsterdam safe for everyone, the RAI has established a number of safety rules for visitors. One safety rule is that every visitor (transporter, builder, exhibitor) must be in possession of a valid entry badge.

Obligation to register
Each transporter, stand builder and exhibitor that visits the RAI must be in possession of a valid badge during build-up and breakdown. Registration is possible via the registration button below.

Register for a build-up/breakdown badge

After registration, you will receive an email with pick up information and barcode. Badges are issued via badge kiosks located at the various entrances of the RAI. In addition to visitor details, the badge also contains a barcode that can be used by the visitor to exit the parking garage free of charge.

Registration for a badge can also be done on site, but may involve a waiting time.

More information

If you have any questions about the build-up and breakdown badges, please contact RAI Security via badgecentre@rai.nl.